Emergency Deployment Information and Command Tracking System (EDICTS)

The Emergency Deployment Information and Command Tracking System (EDICTS) was developed in 2006 as a joint project between the CIS Office of Special Projects and the CIS Information Technology Department in response to lessons learned during the active hurricane season of 2005. Although the current EDICTS system serves a large number of operational functions, the primary mission of EDICTS is to track data about the status of deployments, sites, personnel, and logistics. From the moment that disaster deployment activities begin, the CIS Operations and Mitigation Center (OMC) staff document every development in EDICTS so that CIS command staff, field commanders, and clients have instant access to the most updated information.

In EDICTS, operational information is documented through an interrelated web of database records tracking a wide range of data including personnel activations and movements, personnel lodging, facility and local infrastructure status, logistical status and deliveries (food, fuel, water), personnel shifts, equipment issue, activity and communications logs, incident reports, points of contact (EMA/ESF coordinators, client contacts, police, etc.), and more. Additional tools built into EDICTS provide operators and commanders with updated weather information, mapping capabilities, and communications capabilities via SMS and satellite data link.

EDICTS is designed with three user interfaces:

  • EDICTS Command – Designed for use by CIS command personnel and OMC operators. Full interface providing access to consolidated information about all active deployments and sites.

  • EDICTS Field – Designed for use by CIS field commanders and mobile OMC operators on satellite, cellular, or 3G networks. Provides full access to operations information but through an efficient PDA-friendly interface to minimize bandwidth requirements.

  • EDICTS Client – Designed for use by CIS clients. Provides access to information about client facilities and infrastructure status, damage photos, activity logs, shifts and assigned personnel, current billing status and estimates, and facilitates requests for logistical assistance.

EDICTS CLIENT PORTAL

When a client contracts CIS for disaster response services, the CIS IT Department issues the client a primary user name and password for EDICTS. Additional user names and passwords can be assigned for other client employees if requested.

To access EDICTS, the client user must enter their user name and password on the main EDICTS entry page. EDICTS can be accessed from any computer with a web browser and Internet connection.

 

Once the client user has logged in, they will arrive at the EDICTS Client home page. The EDICTS client home page features a left-side navigation bar and several quick reference tables. On the upper-right side of the home page is an Activity Update table displaying the last ten chronological log entries. This page continuously refreshes to display the latest log entries as they come in. Clients working at remote corporate emergency operations centers often leave this page open to view the latest news about their sites as its reported to the CIS OMC.

Clicking on any summary log entry will open a full record of the log entry and provide access to earlier log records.

 

Below the Activity Update table is the Quick Status table. The Quick Status table displays the current operational and infrastructure conditions at each client site using a color coded system for status indication.

Clicking on the name of any location in the Quick Status table opens a full site record with more detailed information.

 

EDICTS site records provide CIS clients with a comprehensive and updated summary of conditions at their facilities. When CIS disaster officers arrive on site (or, if pre-deployed, after a hurricane has passed), officers conduct a full assessment of the facility and submit a preliminary site report to the CIS OMC. This report details the operational and infrastructure status of the facility including electricity, phone service, cell phone signal strength, habitability, status of food and water, fuel for generators, facility damage, hazards present at the facility and nearby, and availability of gasoline from local gas stations. Once this information is received by the OMC, the information is entered into EDICTS and available to clients. Depending on the availability of communications, this information is usually received by the OMC within 2-12 hours after the event or arrival of disaster officers on-site.

At least once per day, field units at sites are required to submit an updated report to the OMC spotlighting any changes in operational or infrastructure status.

Below the Activity Update table is the Quick Status table. The Quick Status table displays the current operational and infrastructure conditions at each client site using a color coded system for status indication.

Clicking on the name of any location in the Quick Status table opens a full site record with more detailed information.

 

Once a mobile supervisor has arrived on-site, digital photos are taken of all visible damage to the facility. When the supervisor returns to the Mobile OMC, the OMC’s data link is used to upload the digital facility images into EDICTS.

Clicking on any picture thumbnail in a site record opens a new web page displaying the damage photo.

 

In addition to documenting information about the status of operations and facilities, the EDICTS Logistics Page features a web-based ordering system for requisition of food, fuel, or water. Once a client has submitted a request, an order ticket is created and sent to our logistical team. Clients can track the status of their order by viewing the ticket record at the bottom of the window. This record is updated continuously as our logistics team processes the order and ships the requested commodities to the field.

 

 


 

For additional information about EDICTS, contact:

Craig Gundry, CPS, CHS-III
Vice President of Special Projects
Email: cgundry@cisworldservices.org


For more information about CIS Disaster Response Services, contact:

Chief Mike O'Connor
Vice President of Protective Services
Email: moconnor@cisworldservices.org