Tampa Bay Area:

13777 Belcher Rd.
South Largo, FL 33771
Tel. (727) 461-9417

Orlando Tri-County Area:

6925 Lake Ellenor Drive, Suite 102B
Orlando, FL 32809
Tel. (407) 420-7945


Toll Free Emergency
24/7 Customer Support


Executive Staff

President / CEO

Alain Poulin

Tim Sullivan, CPA
Chief Financial Officer

Jeff Ezell
Vice President of Operations

Craig S. Gundry, ATO, CPS, CHS-III
Vice President of Special Projects

Elizabeth Greer, Esq.
In-House Counsel

Command Staff

Chief Hector Rodriguez, CPO, EPS, ATO, FTO, SPO
Chief of the Uniformed Services Division

Major Shaun Fogarty, FTO, SPO, EPS, ATO, K9
Commander of Uniformed Services

Captain Joseph Carchio, FTO, SPO
Field Commander, Special Services Group

Lieutenant Jameel Khan, SPO
Deputy Field Commander SSG

Captain John Caraballo, EPS
Deputy Field Commander, Client Relations

24-Hr Operations Center:

Hillsborough Tel. (813) 221-1911
Pinellas Tel. (727) 444-4465
Orlando Tel. (407) 447-0451
POC: Melody Taylor

Operations Support

Melody Taylor
Operations Manager

Chris Jones
Information Technology Manager

Kimberly Poulin
Human Resources Director

Tammy Broome
Accounting Manager


POC: Kimberly Poulin
(727) 431-3117

Service Inquiries:

Uniformed Services:
Chief Hector Rodriguez

Intelligence & Investigations Services:
Chief Hector Rodriguez

Security Consulting & Training:
Craig Gundry, Vice President of Special Projects

Contact Us

Tampa Bay Area: 13777 Belcher Road South, Largo, FL 33771 USA
Tel. (727) 461-9417 Toll-free: (800) 247-6055 Hillsborough: (813) 910-4247 Fax (727) 449-1269

Orlando Tri-County Area: 6925 Lake Ellenor Drive, Suite 102B, Orlando, FL 32809 USA
Tel. (407) 420-7945

Copyright © 2019 Critical Intervention Services, Inc. ® Florida “A” License: A9900261 • Florida “B” License: B9200107