October 6, 2011 | Issue #18
Calendar of Events
10/07/2011 - 10/08/2011 Yom Kippur
10/10/2011 Columbus Day
10/31/2011 Halloween
Contributors
KC Poulin, President & CEO
Tim O'Rourke, Executive VP
Craig Gundry, VP of Special Projects
Chief Mike O'Connor, VP of Protective Services
Maj. Hector Rodriguez, Commander of Uniformed Services
Maj. Mark Puetz, Dir. of Risk Management
Amy O'Rourke, Dir. of Public Affairs/Client Newsletter Editor
Chris Jones, IT Manager
Allison Cox, Executive Assistant to KC Poulin
Click here for all your safety and security needs.

To support the local effort in creating a safer community, SafeTampaBay.org was established to serve as a comprehensive source for information and advice on critical issues of crime and domestic security.
Free Concealed Weapons Training
By Chief Mike O'Connor, VP of Protective Services

The S2 Institute was created so that CIS Officers could receive training at a level that would allow the Officers to be successful on the properties we service.

CIS is pleased to sponsor our clients for FREE Concealed Weapons Classes at S2 for up to three members of your management team and/or staff. This includes HOA board members. Additional members of your team may attend the class at the reduced cost of $65.00. Classes generally take place the first Saturday of the month from 9am to 3pm at S2 locations in Largo, Tampa, and Orlando.

If you are interested in attending, please email my assistant Kristyn, with your full name and the date, which you would like to attend. Her email address is:
clarkekm@cisadmin.com

Also, please feel free to visit the S2 website at:
S2 Safety & Intelligence Institute

See you there!
Contact Us
You may contact the Editor by email at:
orourkah@cisworldservices.org

Existing and future clients may contact the Chief's Office by email at:
moconnor@cisworldservices.org

For all other inquiries, please visit our website at:
http://www.cisworldservices.org
In This Issue...
CIS Instructors Complete Another Training Mission In Middle East
By Craig S. Gundry, CPS, CHS-III
VP of Special Projects

Many CIS clients know that the S2 Safety Intelligence Institute, the sister company of CIS, operates one of the largest security license training schools in Florida. However, few clients also know that CIS staff instructors conduct training for security, law enforcement, and intelligence professionals though out the world. As an example, this month veteran CIS and S2 instructor Jay Pace and former Pasco County Tactical Operations Commander Rick Neal presented a special course on Civil Disturbance Control for an Omani government security agency in Muscat.

Thus far in 2011, CIS and S2 instructors have conducted training courses for US and foreign security professionals in Saudi Arabia, Singapore, and Oman. By end of this year, CIS personnel are scheduled to teach another series of programs in Oman and Singapore in addition to open enrollment seminars in Dubai and the Netherlands. Other locations where CIS and S2 have conducted special courses in recent years include Abu Dhabi, Australia, Armenia, Azerbaijan, Georgia, Iraq, and South Africa.

Most of the courses presented by CIS instructors for government agencies are variations of the Anti-Terrorism Officer course originally developed for training CIS officers in 2004. Since that time, the CIS Anti-Terrorism Officer program has become a model for numerous organizations worldwide and has been hailed as the "gold standard" for security officer training by organizations ranging from the US General Accounting Office to the International Association of Counterterrorism and Security Professionals. The CIS ATO Program was also the basis for the new Anti-Terrorism and Facility Security curriculum developed for the Iraqi Ministry of Interior at the Baghdad Police College.

What does this mean to you as a CIS client?

Be fully assured that the training your local CIS officers receive not only exceeds the standards of every agency in Florida but also sets the bar for advanced security training throughout the world!
CIS Storm Deployment Team Called Into Action
By Lt. George Hicks, ATO, EPS, FTO
Deputy Commander, Hazardous Operations Division

The CIS Storm Deployment Team is responsible for securing all of the assets and personnel for Tampa Electric Company (TECO), including convoy protection into disaster areas. We were notified of a possible deployment several days prior to Hurricane Irene making landfall. Once the orders came down to deploy, our team went to work acquiring rental vehicles and coordinating with states that we would be traveling through for Declarations of Emergencies from the governors to ensure all state laws and regulations were known and followed. We also gathered our storm deployment containers, which include all the basic food, water, medical, and other emergency supplies we would need for the disaster area.

We pulled out of Tampa on August 27, 2011 at 6:00 am, heading for the Washington D.C. area. We were part of a 60-vehicle convoy that included TECO line trucks, emergency response trailers, fuel tankers, caterers, and many TECO supervisors. While en route, our destination was changed to Atlantic City, New Jersey. It took three days to arrive.

Upon arrival, TECO personnel were dispatched to repair downed power lines and restore power lost during the storm. After a few days, we were moved to northern New Jersey where we once again set up a secure staging area with 24 hour security coverage on all TECO assets. While at the staging area, the President of the United States flew overhead in Marine One with a military escort. He was inspecting the areas most damaged by the Hurricane. After several days of working around the clock to help restore outages, TECO was released to go home. An hour outside of New Jersey we received a call stating we were picked up by Alabama Power for Tropical Storm Lee and were headed for Birmingham.

I would like to give special recognition to: Sgt. Ronald Miller, Cpl. Terry Metcalf, and Officer John Lucas for service above and beyond the call of duty during the Hurricane Irene and Tropical Storm Lee deployments. We drove approximately 3000 miles, through thirteen states, some days driving for fourteen hours, to arrive at an assigned destination and provide security for all equipment and assets. Great job!
The Reasonable Plan Part III (Before the Incident)
By Mark E. Puetz

In our articles here over the last few months we have been exploring some simple ideas about how to develop a security plan. The more complex your property, the more complex your worries, the more comprehensive your planning will have to be. But the thought process can remain essentially the same. Identify possible risks, based on history and expectations. Prioritize possible risks, based on what is important to you and what is most costly. Now you can start to focus on those types of incidents that cause you the most grief.

No matter what the incident is, something happened before the incident; something happened during the incident; and something happened after the incident. Each of these "somethings" can affect the overall outcome of the incident from your perspective as the property owner or manager. Each of these "somethings" should be managed by you in some way. Let's consider the before, during, and after each in turn. This month, some thoughts about what to do before an incident.

Efforts before the incident are largely focused on prevention, stopping it from happening in the first place. Where it might not be possible, or it may be unlikely, to stop the incident, efforts focus on putting tools in place to contain or mitigate it.

Most crimes can be categorized as targeted or opportunistic. In a targeted crime, the criminal has made his decision to commit a specific criminal act. He plans and executes that act. Examples might include premeditated acts like murder, or stalking, or burglary. In an opportunistic crime, the criminal may not have planned to commit the act beforehand, but circumstances were such, at that particular moment in time, that he chose to take advantage of them. Examples of these might be manslaughter, date rape, or battery.

Targeted crimes are a challenge to prevent, since they are done with specific intent. That intent usually involves some effort to overcome whatever we put in place to stop it. Opportunistic crimes can often be deterred through any number of means: barriers such as walls and fences, doors and gates, locks and access control; messages sent by conspicuously placed cameras or patrolling security personnel; culture building through leadership and training encouraging everyone to participate in the security effort and report concerns.

Similarly, accidents are either genuine accidents (which is why we call them 'accidents,' after all) or they are a result of some unsafe practice or condition that could have been corrected so as to have prevented the accident. Genuine accidents will happen. People are just plain clumsy sometimes and they will trip and fall. Machines break sometimes and they will cause accidents. But a cable lying across a shop floor in a high traffic area, or liquid on the floor in the aisle of a store can both be managed to as to prevent someone from tripping or slipping on them. A broken stair step can be repaired. Machinery can be maintained so as to minimize the risk of failure.

Your challenge is to create an environment such that committing a crime is not attractive, so the criminal will go elsewhere. Your challenge is to create a culture that works fast, but not so fast as to be sloppy; that maintains the property, machinery, and tools; and that works clean and safe.

Next month, we will consider some ideas about how to think about what to do during an incident.
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