March 7, 2012 | Issue #23
Calendar of Events
03/08/2012 - 03/08/2012 Purim
03/11/2012 - 03/11/2012 Daylight Savings Time Begins
03/17/2012 - 03/17/2012 St. Patrick's Day
03/20/2012 - 03/20/2012 First Day of Spring
KC Poulin, President & CEO
Tim O'Rourke, Executive VP
Craig Gundry, VP of Special Projects
Chief Mike O'Connor, VP of Protective Services
Maj. Hector Rodriguez, Commander of Uniformed Services
Maj. Mark Puetz, Dir. of Risk Management
Robert Logan, Professional Standards Division
Allison Cox, Executive Assistant to KC Poulin
Chris Jones, IT Manager
Click here for all your safety and security needs.

To support the local effort in creating a safer community, was established to serve as a comprehensive source for information and advice on critical issues of crime and domestic security.
Free Concealed Weapons Training
By Chief Mike O'Connor, VP of Protective Services

The S2 Institute was created so that CIS Officers could receive training at a level that would allow the Officers to be successful on the properties we service.

CIS is pleased to sponsor our clients for FREE Concealed Weapons Classes at S2 for up to two members of your management team and/or staff. This includes HOA board members. Additional members of your team may attend the class at the reduced cost of $65.00. Classes generally take place the first Saturday of the month from 9am to 3pm at S2 locations in Largo, Tampa, and Orlando.

If you are interested in attending, please email my assistant Samantha, with your full name and the date, which you would like to attend. Her email address is:

Also, please feel free to visit the S2 website at:
S2 Safety & Intelligence Institute

See you there!
Contact Us
You may contact the Editor by email at:

Existing and future clients may contact the Chief's Office by email at:

For all other inquiries, please visit our website at:
In This Issue...
School Shooting Safety Exercise
Submitted by: Adam S. Clarke EPS, ATO
Director, Threat Management Group

Recently, our Training Coordinator Bob Logan and I assisted Channel 10 News Reporter Reginald Roundtree in staging scenarios for a special on "Surviving a School Shooting". The two part series aired on Monday October 31st and Tuesday November 1st.  

Senior Master Sergeant Carlos Ruiz played the role of the shooter in the different scenes. Local Chiropractor and Martial arts Instructor Dr. Bob Laronga instructed the participants from the Countryside High School Drama Club in methods to fight back during a shooting incident. The videos can be seen on and will be available on the CIS website as well.

The goal of the special was to highlight a new controversial method in instructing high school and college aged students to fight back as an option to the shelter in place policies now used in these situations. We are sure that the specials will spark discussion among the areas school boards, and reviews of current plans. A roundtable discussion followed at the WTSP studios on Wednesday evening to discuss the special.

CIS and our partners at the KKP Security group provide other consultations regarding safety issues in the Tampa bay area as well. Those services range from free consultations in abuse cases to providing safety at area food programs for the homeless.
Who Really Does Security?
Submitted by: Mark E. Puetz, MBA
Director of Risk Management and Professional Standards

You have contracted with a top-notch security agency to protect your property. They provide you with a professional, uniformed officer who works evenings and overnights, when you are not there. They patrol, speak with your residents or tenants, assist with problems, identify breaches in your fence line to repair or area lights that are not working, and run off trespassers. Every indication is that they are effective and have excellent relationships with those in your community.

The relationship you have with your security agency is significantly different from almost every other business relationship. Suppose you contract with a landscape company to mow your lawns, trim your hedges, and pick up windblown debris from around your property. What happens if they do not do their job effectively or miss a few days? A worst-case scenario would leave you with some overgrown grass, rough edges around your hedge lines, and maybe some trash lying around your parking lots. If your tenants are used to well kept grounds, how long will it take before you start hearing complaints? What happens if your maintenance contractors slack for a day or two? Ms. Smith's broken cabinet door may not get fixed right away, or maybe the pump system on the pool will continue to make that weird grating noise a bit longer. How long before Ms. Smith or your tenants complain? Except for emergency repairs, almost every maintenance matter can wait, if it must, for a few more days. But not security!

(click to read more)
Keep Reporting Confidential
Submitted by: Mark E. Puetz, MBA
Director of Risk Management and Professional Standards

You are sitting at your desk on Monday morning, perhaps enjoying your first cup of coffee and looking forward to the start of your week. Everything was cleared off your plate at the end of last week and you left your workspace clean to start your weekend. Now, you settle in, take your first sips, and turn on your computer. Before it even boots up, in walks one of your favorite residents. She complains about an incident that happened Saturday evening and asks if she can have a copy of the CIS reporting. She wants to be able to give that to the detective who responded and her insurance company. What do you do? What should you do?

You have three immediate choices; 1) you could provide her with the documentation she requests, 2) you could deny her the documentation she requests; or 3) you could refer her to CIS and ask that she make the request of them. Before we consider your options, though, let's consider what the reporting is, and what it is not.

(click to read more)
Copyright © 2012 Critical Intervention Services. All Rights Reserved.