August 4, 2010 | Issue #3
Calendar of Events
08/03/2010 Mobley Park Apts. Community Event
08/14/2010 Royal Springs Apts. Community Event
08/21/2010 The Vinyards Community Event
KC Poulin, President & CEO of CIS
Chief Mike O'Connor, VP of Protective Services
Lt. Mike Dougherty, Com. of Client Relations
Mark Puetz, Dir. of Risk Management
Deb Osmun, Dir. of Internal Operations
Chris Jones, IT Manager
Andrew Belich, Editor of Client News Services
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To support the local effort in creating a safer community, was established to serve as a comprehensive source for information and advice on critical issues of crime and domestic security.
Free S2 Weapons Training!
By Chief Mike O'Connor

I am very happy to announce that CIS is offering  Concealed Weapons Classes at the S-2 Safety and Security Institute to our managers and their staff. The S-2 Institute was created so that CIS officers could receive training at a level that would allow the officers to be successful on the properties that we service. Check out their website at  

CIS will be sponsoring Concealed Weapons classes at NO COST to you our clients. I want to encourage all of you to take advantage of this opportunity in these somewhat challenging times, it is far better to be prepared and not need it, then to need it and not be prepared. Feel free to contact my assistant Kristyn, to set up your time in the class. Her email address is

See you there!
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Existing and future clients may contact the Chief's Office by email at:

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In This Issue...
  • Join us on Facebook!
  • When in need, CIS is there
  • Auto Theft: Preventative measures in making your cars safe.
  • Skip tracers calling you?
  • A behind the scenes preview of the Operations Center.
  • Join us on Facebook!
    CIS is now on Facebook!!!

    Please become a Fan of the Critical Intervention Services Facebook page to support CIS and enjoy pictures and videos.
    When in need, CIS is there
    By Chief Mike O'Connor

    On Friday, July 9th CIS deployed a Symmetry Targeted Oriented Patrol, otherwise known as STOP, at an East Tampa apartment community. The STOP team consisted of 19 CIS Officers in 15 patrol vehicles along with our state-of-the-art mobile command center.  Upon arrival the Officers broke into two-man teams patrolling different zones.  A team posted at each entrance checks to ensure that every person attempting to gain access to the property is a confirmed resident. Guests of residents are escorted to units. Needless to say, it wasnÂ't long before the property became quiet again.

    (click to read more)
    Auto Theft: Preventative measures in making your cars safe.
    By Lt. Mike Dougherty, Commander of Community Relations

    According to the Federal Bureau of Investigation (FBI)'s Uniform Crime Reports, a motor vehicle is stolen in the United States every 26.4 seconds. The odds of a vehicle being stolen were 1 in 207 (latest data available based on registrations from the Federal Highway Administration, thefts from the FBI and calculated by the Insurance Information Institute). The odds are highest in urban areas.  In 2007, 76, 437 vehicles and 6, 324 motor cycles were stolen in the state of Florida.  This shocking information makes you ask yourself, is my property part of the solution or a part of the problem?

    (click to read more)
    Skip tracers calling you?
    By Mark Puetz, MBA

    "Hello," begins the caller. "My name is Albert Johannes. I am trying to reach Mr. John Smith about a legal matter. Can you put me through to him, please?"

    "Mr. Johannes, can you tell me what agency you represent and something of why you need to speak with Mr. Smith," you respond.

    "It has to do with a confidential legal matter," he tells you. "We are preparing a criminal complaint against him and really need to speak with him right away to clear it up."

    "I am sorry, but our policies prohibit us from revealing any information about our employees or residents without a release or court order."

    "That is fine," he retorts. "If we are not able to reach Mr. Smith by this afternoon, we will have the police come to your office tomorrow morning. You really need to tell us where he is."

    (click to read more)
    A behind the scenes preview of the Operations Center.
    By Deb Osmun, Director of Internal Operations

    The central nervous system; one key element that sets Critical Intervention Services apart from many security agencies is our Operations Center. All information and communication that is received and transmitted is routed through the direct link of the CIS Operations Center. Regardless if that communication is in the form of administrative calls, calls for service and all radio transmissions to and from our officers in the field.

    24 hours a day the Operations Center staff is in place to receive calls for service and dispatch them to officers in the field or route those calls to our administrative and executive staff. Officers are equipped with two way portable and base radios that allow them transmit and receive information to and from the Operations Center. The Operations Center itself is equipped with state of the art computer, database systems, radio communications and monitoring stations.

    (click to read more)
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