November 7, 2012 | Issue #34
Calendar of Events
11/04/2012 Daylight Saving Time Ends
11/06/2012 Election Day
11/11/2012 Veterans' Day
11/15/2012 Great American Smokeout
11/22/2012 Thanksgiving Day
KC Poulin, President & CEO
Jeffrey Ezell, Vice President of Operations
Craig Gundry, Vice President of Special Projects
Chief Mike O'Connor, Vice President of Protective Services
Major Hector Rodriguez, Commander of Uniformed Services
Major Mark Puetz, Director of Risk Management
Adam Clarke, Director of Threat Management and Training
Allison Cox, Executive Assistant to KC Poulin
Chris Jones, IT Manager
Click here for all your safety and security needs.

To support the local effort in creating a safer community, was established to serve as a comprehensive source for information and advice on critical issues of crime and domestic security.
Free Concealed Weapons Training
By Chief Mike O'Connor, VP of Protective Services

The S2 Institute was created so that CIS Officers could receive training at a level that would allow the Officers to be successful on the properties we service.

CIS is pleased to sponsor our clients through FREE Concealed Weapons Classes at S2 Institute for up to two members of your management team and/or staff. This Includes HOA Board Members. Additional members of your team may attend the class at the reduced cost of $65.00. Classes generally take place on Sundays throughout the month from 9am to 3pm at the Wyoming Antelope Club

If you are interested in attending, please email my assistant Leilani, with your full name and the date, which you would like to attend. Her email address is:

Class dates and availability can be found at the S2 website, S2 Safety & Intelligence Institute, along with a list of required equipment needed for this class.

See you there!
Contact Us
You may contact the Editor by email at:

Existing and future clients may contact the Chief's Office by email at:

For all other inquiries, please visit our website at:
In This Issue...
WE NEED YOUR HELP: The CIS Christmas Toy Drive
Submitted by: Brenda Dombrowski, Executive Assistant to the VP of Operations

Critical Intervention Services (CIS) was founded in 1992 by building strong relationships with fellow industry practitioners, law enforcement and community members through our Community and Character Based Protection Initiative (CCBPI) methodology.

Without a doubt, CIS's largest CCBPI event is the Annual CIS Christmas Toy Drive. While the goal of the Toy Drive is to provide gifts for needy families in the residential communities we service, this is no ordinary Toy Drive. Not only does CIS collect and purchase more than 1,700 toys, CIS also accompanies Santa Clause as he delivers these toys to each family's door.

Over the past nineteen years, this has been a very successful event for us. We greatly attribute our achievement with the Toy Drive to the assistance we receive. From property managers who provide us with the roster of needy families, CIS staff and families who volunteer time to wrap well over a thousand toys, CIS Protection Officers who dress up as Santa Clause and dedicate their entire Christmas Eve to deliver these gifts to families, to the local Dollar Tree who has always ordered toys in bulk for us anticipating our needs.

This year we are expecting to be bigger than ever, and will need to rely more on the people who make this possible. We have the ambitious goal of providing toys for more than 500 children throughout the Tampa Bay and Orlando areas. We try to provide each child with three to four wrapped gifts, so that they are able to have a few presents to unwrap. Ages of children range from newborn babies to thirteen-year-old boys and girls.

As we embark on this event, we would like to reiterate the importance of turning in the information on your needy families to Leilani Letcher ( no later than November 20th so we can begin the daunting task of providing Christmas for hundreds of families. This year we will also be asking for any donations (toys or otherwise) that your organization may be able to offer.

To make a donation, ask a question, or find out other ways to help the CIS Christmas Toy Drive, please feel free to contact me, my information is listed below.

Thank you,
Brenda Dombrowski
CIS Holiday Event Committee
(727) 431-3138
Rank Promotions
Submitted by: Allison Cox, Executive Assistant to the CEO

Recently, several reputable CIS employees have been honored with distinguished rank promotions. These gentlemen are among our elite and strive to further their career path with CIS. Their hard work, dedication and sterling reputation has lead them to stand out and become the epitome of a truly great practitioner. By moving these gentlemen into leadership positions, they will undoubtedly set an ideal example to their CIS brothers and sisters.

If you are familiar with or come across any of these gentlemen, please congratulate them on their accomplishments. We look forward to their continued success with CIS. Great job, gentlemen, congratulations!

(click to read more)
Walk the Talk
Do you recognize these enablers of inaction? How do you overcome them?
Submitted by: Mark E. Puetz

"Haven't we already addressed this issue ... many times?" If you are like most of us, you have had similar thoughts while in this meeting or that. You find yourselves discussing the same issues, from the same perspectives, and deciding on the same courses of action, over and over and over again. Yet, for some reason, that is all that ever seems to happen. The issue continues to present itself. Yet, no matter how much you talk about it, it just never gets addressed properly. It keeps coming back.

Unfortunately, this is not uncommon. Let us briefly consider some of the enablers of inaction. Before moving on to that, though, note the terminology I used here. "Enablers of inaction" are just that. I am not writing about barriers to action. Those challenges are well beyond the scope of this article. Rather, as is usually the case, the organization or individual possesses all of the competencies necessary to take whatever action is required. But, because of these "enablers of inaction," what is required just does not seem to get done. The more we engage in these enablers, the more we feel as though something has been done. We get caught in a trap. Of course "feeling" that something has been done is not enough. Something must actually be done. Since we are so busy enabling inaction, we never really act. As you read through these think about how many of them you have encountered. Maybe you know even more "enablers of inaction."

(click to read more)
Copyright © 2012 Critical Intervention Services. All Rights Reserved.