September 10, 2013 | Issue #43
Calendar of Events
09/02/2013 Labor Day
09/04/2013 - 09/06/2013 Rosh Hashana
09/11/2013 Patriot Day
09/14/2013 Yom Kippur
09/22/2013 First Day of Fall
KC Poulin, President & CEO
Jeffrey Ezell, Vice President of Operations
Craig Gundry, Vice President of Special Projects
Chief Hector Rodriguez, Commander of Uniformed Services
Major Mark Puetz, Director of Risk Management
Adam Clarke, Director of Threat Management and Training
Allison Cox, Executive Assistant to KC Poulin
Chris Jones, IT Manager
Click here for all your safety and security needs.

To support the local effort in creating a safer community, was established to serve as a comprehensive source for information and advice on critical issues of crime and domestic security.
Free Concealed Weapons Training
By Chief Hector Rodriguez, Commander of Uniformed Services

The S2 Institute was created so that CIS Officers could receive training at a level that would allow the Officers to be successful on the properties we service.

CIS is pleased to sponsor our clients through FREE Concealed Weapons Classes at S2 Institute for up to two members of your management team and/or staff. This Includes HOA Board Members. Additional members of your team may attend the class at the reduced cost of $65.00. Classes generally take place on Sundays throughout the month from 9am to 3pm at the Wyoming Antelope Club

If you are interested in attending, please email my assistant Brenda, with your full name and the date, which you would like to attend. Her email address is:

Class dates and availability can be found at the S2 website, S2 Safety & Intelligence Institute, along with a list of required equipment needed for this class.

See you there!
Contact Us
You may contact the Editor by email at:

Existing and future clients may contact the Chief's Office by email at:

For all other inquiries, please visit our website at:
In This Issue...
Being a Productive Property Manager
Submitted by: Elizabeth Greer, Esq., In-House Counsel

Does your to-do list look something like this?  

  • The pool should not be that color, contact maintenance staff
  • Mediate a disagreement between two staff members
  • Think of a new promotional idea
  • Call the board about the problem with trash overflow and code violations
  • We are due for an inspection, let the staff know it's all hands on deck
  • Console resident in 1027, she lost a pet
  • Start the eviction process in 942
  • It's time to test the fire alarms
  • Another burglary???
  • Notice residents about leash laws and fines, dogs are running loose
  • The books, the books, the books...

    And as soon as you cross one thing off that list, two new things come up?  If so, you must be a property manager.  You know, the multitasking promoter/host/handyman/bookkeeper/counselor problem solving go-between for everybody associated with the property you manage that needs attention 24/7?  Property managers have demanding jobs.  You juggle a slew of responsibilities and deal with problems that vary greatly from day-to-day and week-to-week.  And, of course, while everything that goes wrong is not your fault, it certainly is your problem.  

    Being a proactive property manager rather than a reactive one can keep your to-do list from looking like a grocery list and help maintain your sanity.  The more you can anticipate potential problems and prevent them, the fewer you will have to deal with and the better you will be able to tackle those unexpected problems that, as a property manager, you know you can expect.  Look ahead and stay ahead of issues that affect you and exercise those communication skills (that's why you got the job after all).  Talk to your staff and the members of your community to stay in the loop.  Putting out "fires" when they are only smoldering is a lot easier than waiting for the situation to become engulfed in flames.  And that can happen quickly!

    (click to read more)
  • Not Your Average Camera Monitoring Services
    CIS has expanded the range of services to include full service camera monitoring, which we now provide throughout the state of Florida!  We optimize this service by combining the use of state-of-the-art 24 hour Operations Center with unique, two-way communications technology and the expertise of our highly trained, licensed CIS Protection Officers.  CIS Camera Monitoring Officers stand constant watch over your property and immediately contact law enforcement or CIS officers in the field when suspicious or unwanted activity occurs.  Not only can our officers see what is taking place on your property, they can actually verbally communicate with individuals of interest via our two-way communications feature.  This technology results in much more than the ability to record an event, it creates the crucial opportunity for preventative interaction offering yet another layer of protection that can significantly help reduce unwanted activity and mitigate your liability.  For more information, please contact Jeff Ezell, VP of Operations, at or (407) 408-6431
    Join us in Jacksonville!
    Many of our CIS clients have requested CIS services in the Jacksonville area in the past, and we are pleased to now be able to accommodate you.  CIS has put together a top-notch leadership and operational team and is presently offering services exclusively to our existing clients as we continue our expansion into Jacksonville.  We are moving full steam ahead in the Jacksonville market, so don't delay in requesting your free Threat Assessment for your Jacksonville properties or businesses.  

    CIS has been the premier protection agency in the Tampa Bay and Orlando areas for more than twenty years.  We are committed to providing Jacksonville with the same superior security services our Central Florida clients count on and we look forward to bringing our unparalleled level of professionalism to Jacksonville.

    If you have any questions or to inquire about a free Threat Assessment, please contact Chief Hector Rodriguez, Chief of Protective Services, at (727) 431-3160.
    Copyright © 2013 Critical Intervention Services. All Rights Reserved.