CIS Operations Center

Until recently, CIS operated the most advanced communications and operations center of any private security agency in the United States. For over 26 years, CIS Operators supported communications, officer safety, and event documentation for over 350 officers and 70 patrol units deployed nightly throughout the Tampa and Orlando regions.

Although the CIS Operations Center was closed in May 2020 following the sale of the CIS Uniformed Services Division, the legacy of our experience remains active in our work as consultants on matters related to security operations centers.

Some of the services provided by CIS consultants include communications and security operations center design, SOC operations assessment, personnel training, and development of SOPs for operations center personnel. CIS also offers a range of information management solutions for use by SOC’s including specialized systems for managing personnel and logistics during large-scale deployments, criminal and terrorism intelligence, and SOC emergency communications and procedural reference for supporting large numbers of facilities.

To learn more about our services for designing and improving security operations centers, contact:

Jeff Ezell
Vice President of Operations
Tel. (727) 461-9417



The training you are providing to the security personnel at Critical Intervention Services (CIS), military personnel and law enforcement professionals is unmatched by civilian readiness training for the war on terror.
– U.S. Special Operations Command

School Protection

...The quality of the SPOs' work in the Guardian Program at Shorecrest has made our school the envy of any administrator that has come to observe the program...I give my highest recommendation to the Guardian SafeSchool Program.
– Shorecrest Preparatory School

Community Solutions

CIS officers not only come in and assist us, but they're committed to the community. I never encounted that before.
– Hillsborough County Sheriff's Office

Tampa Bay Area:
Tel. (727) 461-9417 Toll-free: (800) 247-6055 Hillsborough: (813) 910-4247 Fax (727) 449-1269

Orlando Tri-County Area:
Tel. (407) 420-7945

The staff of CIS is dedicated to providing each client with the finest quality of protective services available.

Our commitment and dedication to professional, ethical, and protocol conscious service is our trademark.

Preserving, projecting, and protecting our clients’ image and interests is our business.

Copyright © 2020 Critical Intervention Services, Inc. ® Florida “A” License: A9900261 • Florida “B” License: B9200107