The Critical Difference™
Since 1992, Critical Intervention Services (CIS) has assisted hundreds of clients in managing a diverse range of security risks.
In many cases, our mission is accomplishing through expert application of classic security and public safety measures. Our consultants regularly assist clients with matters such as security risk assessment, physical security design, emergency response planning, expert witness testimony, threat assessment, executive protection, and other services within the scope of well-established doctrine.
Although our team is well recognized for their expertise, knowledge is only one facet of our reputation.
Over the past three decades, CIS has earned unique recognition for achieving success in situations where traditional approaches to security and public safety have failed. When addressing complex and difficult security challenges, knowledge alone is often insufficient. Effective solutions often require an artful combination of expertise, holistic vision, and innovative mindset.
Over the years, CIS clients have provided us the opportunity to apply our talents to a diverse range of challenges—urban crime and social disorder, terrorism, school violence, and more. And we are honored that the unique risk management strategies produced from our experience have been endorsed as best practice standards by professional peers, news media, and academic researchers around the world.
Regardless of the complexity of the situation, effectiveness and excellence are the core principles founding our philosophy and approach to client needs. Although all consulting firms promise excellence, at Critical Intervention Services the pursuit of excellence isn’t just a pledge. It’s the lifeblood of our culture and the cornerstone of our success as proven for nearly thirty years.
Thank you for your interest in Critical Intervention Services. We are honored to serve you.
K.C. Poulin, cATO, CPO, CPS
President & CEO
K.C. Poulin, cATO, CPS
KC is an expert on community-based public safety, crime prevention, security officer operations, and managing risks of predatory aggression (e.g., workplace violence, stalking, etc.). KC is the lead architect of our community-based security and public safety programs and is co-author of two criminal justice textbooks. KC is a veteran expert witness and has provided decisive testimony in multiple premises liability cases.
Craig Gundry, PSP, cATO, CPS
Craig is the Vice President of Special Projects for Critical Intervention Services and consultant with over 30-years of specialized focus on designing security programs for protection against acts of terrorism and mass violence. In addition, Craig is an expert witness and columnist for Workplace Violence Today magazine. As an instructor, Craig has trained over 5,000 security professionals globally im advanced security topics.
Hector Rodriguez, cATO, CPOI
Hector is the Assistant Vice President of Special Projects and a security consultant focusing on matters related to school security, crime prevention for multi-family properties, security department operations, workplace violence, and protection of houses of worship. Hector has over 24 years of experience in security management and previously led one of the most advanced private security operations in the United States.
Shannon Bryson, FCP
Shannon is an expert on premises liability, crime prevention, community policing, and special event security. As one of the architects of the CIS Private-Sector Led Public Safety Program, he directed the PSLPS program in Orlando for several years. Shannon joins CIS with over 25 years of experience as a DEA agent and tactical instructor.
Mario de Graaf, FCP
Mario is a CIS consultant specializing in crime prevention and premises liability management in multi-family housing and residential communities. Prior to joining CIS, Mario was a security specialist for the Government of the Netherlands and responsible for the protection of Dutch diplomatic facilities around the world.
Patricia Schmitt, CPP
Patty is CIS security consultant with more than three decades of expertise and experience in the security management community. During the span of her career, Patty has assisted a wide range of organizations in matters including risk and vulnerability assessment and developing strategies for improving the overall performance of existing security programs.
Beyond the conventional aspects of our work as consultants, CIS has earned a global reputation for designing and implementing comprehensive and effective solutions to difficult security and public safety challenges. Following are some of the unique and innovative programs pioneered by our creative team of security experts.
Florida House Bill 837 (HB 837) was signed into law in March 2023, offering strong liability protections for apartment and multifamily property …
On May 2, 2023, Fox News Channel published a story featuring an interview with CIS VP of Special Projects, Craig Gundry, discussing …
On 1 May 2023, CIS VP of Special Projects, Craig Gundry, was invited to speak on the subject of planning and conducting …
On 23 September, 16 security professionals from the European Parliament joined the ranks our global community of Anti-Terrorism Officer program graduates. The …
Are you one of the many parents today wondering about the safety of your child’s school? If so, the following video was …
In response to recent increases in violence against legal professionals, lawyer and writer Ruth Carter interviewed CIS VP Craig Gundry about the …
As a consultant focused on active shooter risk, there are a number of critical problems that appear as recurring themes during facility assessments—improper use of mag locks, egress obstructions, deficient
Florida House Bill 837 (HB 837) aims to reduce liability risks for apartment and multifamily housing property owners who implement specific crime prevention measures based on Crime Prevention Through Environmental
While assisting a reporter after the Uvalde shooting, a question was posed that maybe warrants some discussion. During the interview, I described some examples of common physical security problems I
One of the most common problems we encounter in our work as security consultants is the absence of safe rooms and secure classrooms capable of providing sufficient delay during active
Like many people, I watched the riot at the US Capitol on 6 January unfold live through reporting on TV. And as most, I was horrified to witness the surreal
MetroWest is celebrating the seventh year of partnership with Critical Intervention Services (CIS), a Florida‐based security agency that specializes in enhancing public safety through its Safe Communities Programs. The CIS
The Words of Our Clients and Peers
Toll-free: (800) 247-6055 | Tampa Bay Area: (727) 461-9417 | Hillsborough: (813) 910-4247 | Orlando: (407) 420-7945
Critical Intervention Services
The Critical Difference™
The staff of CIS is dedicated to providing each client with the finest quality of protective services available.
Our commitment and dedication to professional, ethical, and protocol conscious service is our trademark.
Preserving, projecting, and protecting our clients’ image and interests is our business.
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