Community Policing Consultant and Training Services

Our public safety consultants assist police departments in adopting effective strategies for community policing and mending social division in communities.

As witnessed in the aftermath of the murder of George Floyd, an act of brutality by a single police officer can ignite civil unrest on a national scale. Yet, the public’s response to such incidents is rarely a direct reaction to a single event. But rather result from a state of distrust and social divide as developed over decades.

Mending this rift requires more than political assurances, prosecution of offending police officers, and liaison activities of community resource officers. Rather, it requires a strategic policing approach designed to actively bridge the barriers of social divide through developing positive relationships within the community at all levels of the department.

Community Policing Consultant and Training Services

Since 1994, the CIS consultant team has earned a worldwide reputation for the success of our proactive and holistic approaches to community policing and integration. Over the past 27 years, our consultants have implemented our community policing methods in over 1,000 Florida communities representing all demographics resulting in substantial improvements in community perceptions, social capital, and reductions in crime.

Some of the services provided by our team of community police consultants include:

Development of Policies and Procedures Related to Community Oriented Policing

CIS consultants assist police departments in yielding the full benefit of community policing methods by establishing a community-oriented leadership doctrine and corresponding system of department policies, Standard Operating Procedures, deployment plans, and special reporting systems for monitoring the social interaction of officers and measuring community perceptions.

Development of Officer Selection and Training Standards

The success of any community oriented policing program ultimately hinges on the attitudes and behavior all officers interacting with the public. All it takes is a handful of “bad apples” within the department ranks to sabotage all other efforts to cultivate positive relationships and rapport with the community.

CIS consultants assist police departments in avoiding tragic hiring mistakes and laying the foundation for a community-oriented culture by developing systems for recruiting and selecting officers with the interpersonal relations skills and mindset necessary for proactive policing.

Training in Community Policing Methods and Proactive Interaction

Effective community-oriented policing programs approach community interaction and relationship building as an integral element of all operations—not just the liaison activities of designated CROs.

Although most police academy and in-service training programs include course modules on diversity issues and cultural sensitivities, few programs are designed to develop the level of social interaction skills necessary for cultivating strong bonds of trust and cooperation with the community. CIS consultants provide a range of options to address this deficiency including universal training programs designed for frontline officers and special programs aimed at field training officers, supervisors, and community resource officers.

Experience and Accolades

    • In the early 1990’s, CIS pioneered a unique methodology for reclaiming and rehabilitating high crime communities. By using its methodology, CIS has successfully turned the tide of crime and social division in hundreds of Florida communities representing all demographics.
    • CIS consultants developed and supervised the first preventive public safety agency in the United States for MetroWest in Orlando. This special organization is responsible for strategic public safety planning and coordinating the efforts of HOAs, community organizations, Orlando Police Department, and a unit of special officers assigned to community liaison and proactive crime prevention activities.
    • The success of our work in reducing crime and improving perceptions of police in communities has been documented in books such as To Serve and Protect by Bruce L. Benson and other research publications. CIS professionals have also authored academic books on the subject of community policing strategies including Private Security and Public Safety: A Community-Based Approach and The Prevention Agency: A Public Safety Model for High Crime Communities in the 21st Century.
CIS Public Safety Books

Contact us to discuss your unique needs by calling Tel. +01 (727) 461-9417, or by completing the following form:




The training you are providing to the security personnel at Critical Intervention Services (CIS), military personnel and law enforcement professionals is unmatched by civilian readiness training for the war on terror.
– U.S. Special Operations Command

School Protection

...The quality of the SPOs' work in the Guardian Program at Shorecrest has made our school the envy of any administrator that has come to observe the program...I give my highest recommendation to the Guardian SafeSchool Program.
– Shorecrest Preparatory School

Community Solutions

CIS officers not only come in and assist us, but they're committed to the community. I never encounted that before.
– Hillsborough County Sheriff's Office

Tampa Bay Area:
Tel. (727) 461-9417 Toll-free: (800) 247-6055 Hillsborough: (813) 910-4247 Fax (727) 449-1269

Orlando Tri-County Area:
Tel. (407) 420-7945

The staff of CIS is dedicated to providing each client with the finest quality of protective services available.

Our commitment and dedication to professional, ethical, and protocol conscious service is our trademark.

Preserving, projecting, and protecting our clients’ image and interests is our business.

Copyright © 2020 Critical Intervention Services, Inc. ® Florida “A” License: A9900261 • Florida “B” License: B9200107